Contact Us
Have questions about mouse sensor benchmarks, switch chatter diagnostics, or feature suggestions? Get in touch directly with the MouseTestPro engineering team.
Official Email
Direct inbox for technical questions, hardware reviews, and site feedback.
Fast Turnaround
We review incoming messages daily. You can expect a reply within 24 to 48 business hours.
Feature Proposals
Looking for a specific peripheral diagnostic tool or switch chatter benchmark? Send us your suggestions directly via the form below.
Send Us a Message
Fill out the form below. Your message will be formatted and routed directly to contact@mousetestpro.com.
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Diagnostic Bug Reports
To help us investigate hardware diagnostic discrepancies (such as polling rate drops, switch chatter timing, or eDPI conversion math), please include:
- Mouse/Keyboard make & exact model name.
- Configured hardware polling rate (e.g. 1000Hz, 4000Hz, 8000Hz).
- Browser name, version, and Operating System.
Zero Data Stored
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Frequently Asked Questions
What is the official contact email for MouseTestPro?
Our official contact email is contact@mousetestpro.com. We monitor this inbox daily for diagnostic inquiries, bug reports, and general feedback.
Can I request new benchmark tools or mouse switch diagnostics?
Yes! We continuously update our diagnostic suite. If you have suggestions for new mouse or mechanical keyboard tests, email us at contact@mousetestpro.com.
How do I submit corrections for the Mouse Specs database?
If you notice missing specs or incorrect sensor information in our Mouse Specs Database, send us the mouse name and corrected specs link via email.
Do I need special browser flags or extensions for 4000Hz or 8000Hz polling tests?
No special flags or extensions are required. MouseTestPro leverages standard W3C PointerEvent coalesced event queues (event.getCoalescedEvents()) built directly into modern Chromium and WebKit browsers.